Why is the Program Manager position important to us? 

As a Program Manager, you will be responsible for coordinating departmental or cross-functional teams focused on customer onboarding and maintenance projects. Your responsibilities will include gathering customer requirements, providing assistance with quoting, and ensuring the successful launch and ongoing operations of our customers' projects in the Charlotte, Michigan facility. We prefer someone with hands-on program management experience, especially in injection mold customers in the automobile and aerospace/defense industries. 

In this role, you will: 

Work closely with customers on part design for manufacturability for plastic injection molding, assuring that Shapeways can process an acceptable product once tool is built or onboarded. Must understand the customer's specifications and expectations and equipment capabilities. Assist with quoting new plastic injection tooling, coordinate tooling vendor selection and manage selected tool vendors through the entire tool build process. Place tooling PO's accordingly. Develop project plans and provide customers with delivery schedules/timelines, project plans, and other desired information. Maintain on-time delivery of tooling. Lead internal team and drive timely completion of projects, within quoted budget, by maintaining internal checklists and timelines. Schedule project review meetings to discuss project needs and expectations. Drive APQP (Advanced Planning Quality Planning) activity of all active program launches Review business plans with senior management & identify program management needs Schedule Program Reviews and Phase Exit Reviews on a regular basis and ensure participation by relevant stakeholders Identify and resolve issues and conflicts within the project team proactively, to avoid schedule delaysDevelop and deliver progress reports, proposals, requirements documentation, and presentationsProactively manage changes in project scope, identify potential crises, and devise contingency plansCoordinate internal resources to ensure timely and accurate completion of PPAPs and all related and necessary documentation. Work with cost estimating and cross-functional teams to estimate cycle times, process flow/layout, part pricing, etc. Travel as necessary to support customers. International travel is possible. Other duties as required. 

Minimum Skills/Mandatory Skills/Experience Needed for Hire: 

You might be a good fit if (you have/are): Bachelor's degree in Engineering 2-5 years of Project Engineering experience or proven experience as a Tooling Engineer or Program Manager, preferably OEM/Tier 1 plastic injection molding experience. At least 5 years of relevant work experience. Experience with and working knowledge of IATF requirements Excellent interpersonal skills, ability to work comfortably with executives and sales team members as well as manufacturing teams. Excellent written and verbal communication skills. Live within a commutable distance of our Charlotte, Michigan location.

Safety Supplies Required/Provided/Entering & Parking/Dress Code/Additional Information/etc.: Dress Code is corporate casual. 

Background/Screening/Licensing Requirements: 

Drug Screen:  No 

Marijuana Permitted: No 

Background Check: Yes 

Prohibitions:  Case by case basis